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IncorTech Support

  1. IncorTech Support

    Click on Each Question to reveal the answer.

    Q.1 What kind of help do you provide?

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    Q.2 What certifications do you have?

    Our employees have received and maintain many certifications, Sage Certified Consultant, Sage Certified Trainer, Microsoft Certified Professional and Microsoft Certified Systems Engineer, QuickBooks Enterprise Pro Advisor, MAPADOC EDI Specialist and Certified Worktrack Pro Consultant to name a few.

    Q.3 Can you write special reports?

    We have extensive experience with custom reports using Crystal Reports and FRx, both of which are included with Sage MAS 90.

    Q.4 We only need phone support, can you help??

    We excel in providing support based on our long term relationship with clients. We establish that relationship with a combination of onsite and phone support. If you don't expect to need any onsite support, we suggest you contact Sage Software and take advantage of their telephone support service.

    Q.5 What geographic location do you serve?

    We're located in Southern California but only 40% of our clients are located with a 1 hour drive from our office. We have clients located in every state and quite a few countries other than the United States.

    Q.6 What are your fees?

    We generally bill by the hour, with a 2-hour onsite minimum. We charge for ½ travel time. We require a retainer from new clients. Please call to discuss rates.

    Q.7 How long have you been in business?

    IncorTech was started in 1998. We have been actively involved in the industry since 1995, but most of our staff have been using Sage Software products, and many others, for more than 20 years.

    Q.8 Do you provide remote support?

    We provide remote support to current clients on our prepaid support program using a remote control screen sharing tool.

    Q.9 Do you offer classroom training?

    We provide training tailored to your specific needs, and develop procedures and processes specific to your organization. We provide custom onsite training, usually for one or two users at a time. We are happy to provide custom onsite classroom training when required. We can recommend several good Authorized Training Centers for standardized Sage MAS 90 training. However, we find onsite training using your own data, systems and processes to be more effective. Training happens at all stages of the conversion the initial discussions, during the software installation, while customizing forms and of course during the data entry. It continues as long as you use the software.

Accounting Software Sales, Service and Support

IncorTech is a leading Sage Software Partner with a proven track record.

Since 1998, we've committed to helping businesses succeed by incorporating technology.

IncorTech is proud to serve organizations throughout Southern California, The United States and beyond.

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Contact Us

Corporate HQ - Riverside / San Bernardino: 10721 Business Drive, Fontana, CA 92337
Los Angeles: 5757 Century Blvd, Suite 700, Los Angeles CA 90045
Orange County: 5405 Alton Pkwy Ste A228, Irvine CA 92604
San Diego: 9450 Mira Mesa Blvd, Ste C531, San Diego CA 92126

Sales: 909 - 581 - 8581

Support: 909 - 382 - 9500