CRM Solutions

Customer Relationship Management (CRM) is about getting and keeping your valued Customers and Clients. Modern CRM systems move beyond sales opportunity tracking and contact management to help manage your Customer interactions full-circle. With features like service management, Customer Self-Service Portals and integration with popular tools like Microsoft Outlook, CRM is a tool few businesses can afford to be without.

Navigating through turbulent times is never easy, but today’s economic conditions are more challenging than most companies have ever faced. The instinctive reaction is to switch to defensive mode; cut all strategic projects and then wait until things improve. But retreating behind the bailey could actually prove to be more detrimental in the long term. These turbulent times present new opportunities for companies that invest wisely in information technologies. This whitepaper examines how IncorTech is working with small and medium sized businesses like yours today to help them protect and grow their revenues during the economic downturn through the use of Customer Relationship Management (CRM) software.

Sage CRM

Now available as part of the Sage Enterprise Suite, Sage CRM is now fully integrated with Sage MAS 90 and MAS 200 to provide a comprehensive business management solution.

Sage CRM

Sage CRM SalesLogix

With flexible access options and a highly customizable platform, Sage SalesLogix is a comprehensive CRM solution that will help you experience a high return on your CRM investment through improved sales close rates, effective marketing campaigns, and enhanced customer services—ensuring business success, now and into the future.

SalesLogix CRM

Microsoft CRM

Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.

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Oasis CRM

More than CRM for QuickBooks, Oasis is Business Management, E-Commerce, powerful inventory management in a single package. Oasis provides a high-value solution for companies that want to keep using QuickBooks but need stronger functionality than QuickBooks alone can provide.

Oasis CRM

Sage Extended Enterprise Suite

Incorporating both the power and scalability of MAS 90 or MAS 200 and Sage CRM, this complete business management suite offers a tightly integrated solution to growing businesses.

Sage EES

Intuit Sales Management ES

Part of the Intuit QuickBooks Enterprise Suite 9.0, the pending re-launch of this product will incorporate the Rave CRM features purchased among the Entellium assets acquired by Intuit in late 2008.

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ACT! by Sage

The #1 selling contact and customer manager, ACT! helps individuals and small business owners work more effectively. With ACT!, you can easily access a complete, integrated view of your contact relationships, impress contacts with your follow-up, leave no task undone, and make informed decisions to advance your business. Works great with BusinessWorks and Sage MAS 90 Small Business Edition.

Brochure

Did you know? Two-thirds of companies see improved customer satisfaction from the adoption of social media and 64 percent report an improved reputation in the marketplace.

Did you know? Eighty-four percent of companies headquartered in North America believe as we enter a possible economic downturn we need to focus on new ways of communicating with customers which add real value and 80 percent agree that social media will allow us to add value to our customer interaction.

White Paper: Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer This informative paper by Brent Leary lays out the case for getting started with a Social CRM program.

• Learn how Social CRM will benefit your organization
• Understand Customers & Prospects Better
• Best Practices for Getting Started