Sage CRM

SageCRM is an internet-based CRM solution, designed to bring the real benefits of Customer Relationship Management (CRM) to your organization as part of the Extended Enterprise Suite. It’s designed to be easy to use and deploy, affordable, and packed with useful features.

With SageCRM, you can quickly analyze, manage, and synchronize sales, marketing, and customer service activities across all points of contact.

Integration with your financial system will allow your accounting staff to access the critical customer information, behavior, and buying history usually held within the sales department, enabling them to resolve issues and queries promptly.

Sales orders can be processed quickly and efficiently, using a single point of reference.

Overdue funds can be reduced, as both your credit and collections team and your sales team have the financial information which enables them to collect outstanding debt.

Any member of your staff—not just those directly involved in an account—have information at their fingertips to respond to a customer’s query.

Strong reporting functionality provides a crucial basis for sales planning, marketing, investment, and tracking.

Your sales professionals have instant access to calendars, accounts, reports, pipeline, contacts, and call lists—all the tools that empower your sales people to sell.

All customer-oriented data is stored centrally and can be easily tracked and reported on, giving shared access to meaningful and up-to-date customer information.

Click on the PDF icon to view / download the documents below:

SageCRM and SageCRM.com Customer Relationship Management	Spec Doc
SageCRM Overview
SageCRM Datasheet
SageCRM Marketing Management
SageCRM Customer Service
SageCRM Mobile Synchronization
SageCRM Sales Management
SageCRM.com
SageCRM Version 6.1 New Features
SageCRM and SageCRM.com Comparison

Did you know? Two-thirds of companies see improved customer satisfaction from the adoption of social media and 64 percent report an improved reputation in the marketplace.

Did you know? Eighty-four percent of companies headquartered in North America believe as we enter a possible economic downturn we need to focus on new ways of communicating with customers which add real value and 80 percent agree that social media will allow us to add value to our customer interaction.

White Paper: Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer This informative paper by Brent Leary lays out the case for getting started with a Social CRM program.

• Learn how Social CRM will benefit your organization
• Understand Customers & Prospects Better
• Best Practices for Getting Started